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Refunds & Returns


Love Local Creations is committed to providing luxury products that are in perfect condition from our local suppliers. If your item is faulty or doesn’t arrive in the condition, we sent it we will happily arrange a refund or re-delivery of your gift.

In order to receive a refund, the goods must be returned prior before a refund will be issued.

Please contact the Love Local Creations team at so we can arrange a suitable outcome for the circumstance.


If you are not completely satisfied with your purchase, please contact the team at within 7 days of receiving the goods to arrange a return. Please note that all returns are to be sent back at your own cost.

Returns on Custom Gifts

Any customised gifts that have been agreed upon by both parties are not eligible for returns due to the customisation of the order. We apologies for any inconvenience caused


An exchange is only valid on any items that are defective or damaged upon arrival. If you need to arrange an exchange, please contact the team at to arrange a return. The new item will not be dispatched until the return item as been received. Please note that all returns are to be sent back at your own cost and additional postage charges may occur.

Sale Items

Please note that all sale items are non-refundable.